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Dr Catrinel Wright's Blog

Dr Wright has written some helpful advice for those struggling with mental health issues during the current pandemic.  Please click here to read it. 


COMMUNITY SUPPORT INFORMATION - TROWBRIDGE AREA

For contact telephone numbers click on the link.  Telephone Contact numbers

Wiltshire Wellbeing Hub Information


CORONAVIRUS COVID 2019

During the current pandemic our main aim is to prevent our patients catching the Coronavirus.

ALL appointments will now be via the telephone, if the clinician feels that a further appointment is necessary they will arrange this for you.

PLEASE DO NOT COME TO THE SURGERY unless you have a pre-arranged face to face appointment.  

All general enquiries or requests should be made over the telephone.

This situation is likely to continue for a number of weeks, thank you for your understanding.

 

Information remains subject to regular change and updates.

You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus

For asthma advice - visit https://www.asthma.org.uk/coronavirus

or https://www.blf.org.uk/support-for-you/coronavirus

If you need to self-certificate for 7 days you can find information about this here https://roundstonesurgery.co.uk/page1.aspx?p=2&t=4


 Medication Requests via POD (Prescription Ordering Direct)

If you are unable to get through on the telephone lines please email your request to bswccg.podemergency@nhs.net

 

By sending this e-mail you have given your consent for POD staff to access your medical records in order to process your prescription request.

You will not receive confirmation but can assume the prescription request should be ready for collection in one week.  

 

If your prescription request is urgent can you please telephone the POD in the usual way to ensure it is dealt with the same day.

 

The essential information required is :

  • GP practice
  • Name
  • Date of birth
  • Medicines required
  • Your usual pharmacy
  • Any changes from usual (e.g. going on holiday, or a different pharmacy).

 

If any of these details are missing it will delay processing of your request.

 

Please note all e-mails will be deleted after one month.

 

Thank you

 

BSW Prescription Ordering Direct (POD) Service

 

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