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We are really sorry that patients have had difficulty getting through on the appointments lines/flu line this week.  We have experienced very high call levels and also technical difficulties with the online booking process. 

The online booking option for flu vaccinations is now available.  The flu line is a mobile telephone using Tesco mobile (you are not calling Tesco).  If you are having difficulties getting through on the flu line, please try again later.  Appointments are still available for the clinic on Saturday 3rd October.  It is not possible to leave a message on this telephone, but please be patient as the call line is very busy.  

Flu Campaign 2020

For information about this year's flu campaign, please click here

Refurbishment of Waiting Room

There is currently essential building work being carried out in the waiting room and reception area of the surgery.  This is causing some disruption to our normal services.  We apologise for any inconvenience during this period.  We anticipate this work continuing until at least the end of September 2020.  Please bear with us during this time.

Struggling with Hayfever?

There are things you should do;

  1. Clothing/towels/bedding should be dried indoors
  2. Wear a hat and sunglasses when outside, and when possible shower and change when you go back indoors
  3. Keep bedroom windows closed at night (the pollen rises with the hot air during the day and comes back down with cooler air at night)

Visit the Pharmacy;

  1. Nasal Steroids are the most effective treatment for hayfever but need to be used consistently and correctly
  2. Saline Nasal Rinse  has also been shown to help
  3. Over the Counter Antihistamines can help some people as can hayfever eye drops

The Pharmacist can advise you on brands and prices


If all these measures are being used consistently they should offer some relief. However if you are still continuing to really struggle or if you are wheezy, them please contact the surgery for help.


Wearing of Face Masks

We respectfully request that patients who have pre-booked appointments with any of our staff wear a suitable face covering when they attend the surgery to protect themselves and our staff.  Thank you.

For Exemption Information regarding Face Masks - please click here

Dr Catrinel Wright's Blog

Dr Wright has written some helpful advice for those struggling with mental health issues during the current pandemic.  Please click here to read it. 


For contact telephone numbers click on the link.  Telephone Contact numbers

Wiltshire Wellbeing Hub Information


During the current pandemic our main aim is to prevent our patients catching the Coronavirus.

ALL appointments will now be via the telephone, if the clinician feels that a further appointment is necessary they will arrange this for you.

PLEASE DO NOT COME TO THE SURGERY unless you have a pre-arranged face to face appointment.  

All general enquiries or requests should be made over the telephone.

This situation is likely to continue for a number of weeks, thank you for your understanding.


Information remains subject to regular change and updates.

You can find the latest information and advice from Public Health England at

For asthma advice - visit


If you need to self-certificate for 7 days you can find information about this here


Health News from the BBC and the NHS

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